Objective

Position where 10 years of progressively advancing IT experience will add value to operations

Core Competencies

Professional Experience

THE HOME DEPOT Atlanta, GA

 SAP Enterprise Portal - Lead Functional Configurator (February 2007-Present)

·     Configuration of SAP Enterprise Portal (EP 7 – Netweaver 2004s)

·     Portal lead for enterprise human resources project, including SAP ESS/MSS implementation

·     Built portal objects, including roles, worksets, pages, iViews and KM content

·     Acted as liaison between business solution teams and portal team

·     Presented portal strategy and status updates to business teams and project management

MORRISON HOMES Alpharetta, GA

 Senior System Analyst/Project Manager (January 2004-January 2007)

·     Managed SAP Portal (2000+ customers)

·     Led three-tiered SAP enterprise portal upgrade (EP 5.0 to EP 6.4)

·     Acted as liaison between non-technical functional analysts and developers

·     Managed multiple portal iView enhancement projects

·     Led continuous improvement portal collaboration team

Web Analyst (August 2000-December 2003)

·     Created and managed company intranet

·     Researched and implemented a company-wide content management system

·     Managed company CMS solution, including content, security permissions and support

·     Monitored and reported on Internet usage

·     Created custom ASP-based web applications with MS Access database integration

Hardware Analyst (January 1999-August 2000)

·     Provided technical support for 500+ users in nine division offices and 100+ sales offices

·     Negotiated PC pricing with major vendors

·     Hardware support – desktops, laptops, printers, scanners, PDAs, phone systems

·     Researched/implemented support call ticketing system (Blue Ocean-Trackit)

·     Mentored junior analysts

INHEALTH COMPUTER SERVICES Columbus, GA

 Technician (March 1998-December 1998)

·     Implemented small to midrange UNIX networks (2-50 users)

·     Built PCs at component level (boards, drives, memory, etc.)

·     Installed Cat-5 network wiring infrastructure at client locations

·     Provided phone support and on-site support

·     Installed tape backup hardware and configured backup routines

CITY OF CARROLLTON Carrollton, GA

 Intern/M.I.S. Assistant (October 1997-March 1998)

·     Provided technical support for city employees

·     Led IT training – curriculum included Windows NT operating system  and Microsoft Office software

·     Assisted in the implementation of a Novell network, focusing primarily on data conversion from multiple data formats including databases, spreadsheets, and text documents

·     Implemented enterprise-wide anti-virus solution

·     Established remote network access solution for multiple users

Technical Proficiencies

Web Servers:                  SAP EP 6 / EP 7, Internet Information Server (IIS), Apache

Content Management:    Interwoven Worksite, SAP Knowledge Management

Web Design:                   Dreamweaver, Corel PhotoPaint, Corel Draw

Languages:                     Visual Basic, Pascal, HTML, ASP, SQL, JavaScript

Quality Assurance:          Mercury Test Director, HP Quality Center, Track-It!

Productivity:                   Excel, Access, PowerPoint, Word, Outlook, Project, Visio

Platforms:                       Windows XP, Windows 2000, Vista, UNIX (SCO), Linux (Suse)

Database:                       MS Access, SQL Server 2000

Networking:                    Wiring, Hubs, Switches, Protocols, VPN

Hardware:                       Desktops, Laptops, Printers, Handhelds

Certifications

Security+ (2004)  //  IT Project+ (2004)  //  Network+ (2003)  //  CIW (Certified Internet Webmaster – Site Design) (2003)  //  A+ (1999)

Training

TEP10 - SAP Enterprise Portal Configuration and Operation, May 2005

Education

The State University of West Georgia - Carrollton, GA

B.B.A., BUSINESS INFORMATION SYSTEMS December 1997
Program accredited by the American Assembly of Collegiate Schools of Business (AACSB)